FAQ’s

Business Policies

Workshop Policy

  • All workshops are scheduled for specific dates and cannot be moved, transferred, or rescheduled due to limited availability.

  • Due to weather or illness, if we need to reschedule a workshop, we will offer an alternative date. If the new date does not work for your schedule, a full refund will be provided.

Bee Sales Policy

Thank you for choosing KC Bee Lady!

We look forward to helping you get your bees off to a great start.

Please review our policies before placing your order.

Payments & Deposits

• All bee deposits and payments made in full are non-refundable.

Ordering & Pickup Dates

• Bees are available to order from October through April. Because weather plays such an important role in beekeeping, we cannot provide an exact pickup date until closer to April.

We appreciate your patience and flexibility!

Bee Pickup

• Once your bees are ready, it's very important that they are picked up on their scheduled date. For their health and well-being, we cannot hold bees beyond the designated pickup date.

• No refunds will be issued for missed pickups or no-shows.

Bee Inspections & Replacements

• All bees are inspected before pickup.

• We offer a 48-hour replacement period for qualifying issues after pickup. Customers are responsible for returning the bees to Belton, Missouri.

Livestock Policy

• Honey bees are living animals, and many factors can affect their health and survival after pickup.

• No guarantees or replacements are provided beyond the 48-hour replacement period.

Thank you for trusting KC Bee Lady with your bees!

Honey Sales Policy

Thank you for supporting KC Bee Lady!

To help keep orders and pickups running smoothly, please review our policies before purchasing.

  • All honey sales are final.

  • Porch Pickup: Please text us within 3 days of purchase to arrange your pickup. Orders are not set out automatically, so please be sure to confirm with us. We do not contact customers to schedule pickups.

  • Missed Pickups: We understand plans can change! We're happy to allow one additional pickup attempt. After a second missed pickup, the order will be canceled and refunded, minus a $5 processing fee.

  • Local Delivery: Delivery is available within our designated delivery area only. Orders placed outside this area will be canceled and refunded, minus a $5 processing fee.

  • 5-Gallon Honey Buckets: These larger orders require 1–2 weeks for preparation. We'll send you a text as soon as your order is ready for pickup.

  • Because of the time and preparation involved, canceled 5-gallon honey bucket orders are subject to a $25 processing and restocking fee.

    Thank you for understanding and helping us keep things running smoothly.

  • We appreciate your business!