FAQ’s

Business Policies

Workshop Policy

  • All workshops are scheduled for specific dates and cannot be moved, transferred, or rescheduled due to limited availability.

  • Due to weather or illness, if we need to reschedule a workshop, we will offer an alternative date. If the new date does not work for your schedule, a full refund will be provided.

Bee Sales Policy

Bee deposits and/or payments in full are non-refundable.

Bees are ordered between October – April. We cannot provide an exact pickup date until we get closer to April. Weather controls everything in beekeeping and weather is unpredictable.

When the bees are ready, it's very important that you pick them up. The bees cannot be held past their pickup date. Their well-being is our top priority. No refunds will be provided for missed pickups or no-shows.

All bees are inspected prior to pickup. After pickup, we provide a 48-hour replacement period for qualifying issues. It is the customer's responsibility to return the bees to Belton, Missouri, for any approved exchange.

Honey bees are livestock, and no guarantees are provided beyond this 48-hour replacement period.

Honey Sales Policy

  • All honey sales are final.

  • For standard porch pickup honey orders, customers are responsible for texting within 3 days of purchase with the day they plan to pick up. We do not reach out to schedule pickups.

  • Porch pickup requires a same-day text and same-day pickup; orders are not set out automatically.

  • Missed pickups are limited to one additional attempt.

  • After a second missed pickup, the order will be cancelled and refunded minus a $5 processing fee.

  • Delivery is limited and must be within our designated delivery area. Orders placed outside the delivery area will be cancelled and refunded minus a $5 processing fee.

  • 5-gallon honey bucket orders require 1–2 weeks for preparation. You will be notified by text when your order is ready for pickup.

    Due to the time and preparation involved, cancellations of 5-gallon honey bucket orders are subject to a $50 processing and restocking fee.